SoGiftMe Terms & Conditions
SoGiftMe Terms and Conditions
Welcome to SoGiftMe! These Terms and Conditions outline the rules and regulations for using our website, purchasing products, and engaging with our services. By accessing or using our website, you agree to comply with these terms. If you do not agree, please refrain from using our site.
1. General Information
Website Owner: SoGiftMe (referred to as “we,” “our,” or “us”).
Purpose: To provide customers with high-quality gifting products and services.
Access: By using this website, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian.
2. Product Information
Product Descriptions: We strive for accuracy, but we do not guarantee that all product descriptions, images, or other content on our site are error-free.
Availability: Product availability is subject to change without notice.
Pricing: Prices are listed in USD and may change at our discretion. Taxes, shipping, and other fees will be calculated at checkout.
3. Orders and Payments
Order Confirmation: Once an order is placed, you will receive an email confirming the details. This confirmation does not constitute acceptance of the order.
Payment Methods: We accept major credit cards, debit cards, and other payment options as displayed during checkout.
Cancellations: Orders can be canceled within 24 hours of placement. After this period, cancellation requests will be reviewed but are not guaranteed.
4. Shipping and Delivery
Shipping Timeframes: We aim to ship orders promptly, but delivery times may vary based on your location and external factors.
Shipping Costs: Fees will be calculated during checkout based on your order and location.
Lost or Damaged Packages: If your package is lost or damaged during shipping, contact us immediately at [your email address] for assistance.
5. Return and Refund Policy
Refer to our Return Policy for detailed terms on returns, refunds, and exchanges. Customized or final sale items are non-returnable unless they arrive damaged or defective.
6. Exclusive Replacement Program
Eligibility: Customers who purchase a tumbler or Bluetooth speaker tumbler and register as members are eligible for free replacement lids or speakers if they break.
Process: Customers must provide proof of purchase, membership details, and photos of the damaged item to request a replacement.
7. Intellectual Property
All content on our website, including but not limited to text, images, graphics, and logos, is the property of SoGiftMe and protected by copyright laws.
You may not use, reproduce, or distribute our content without prior written consent.
8. Limitation of Liability
SoGiftMe is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.
We are not responsible for delays or failures caused by events outside of our control (e.g., natural disasters, shipping delays, etc.).
9. Privacy Policy
Your use of this website is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.
10. Changes to Terms and Conditions
SoGiftMe reserves the right to modify these Terms and Conditions at any time. Updates will be posted on this page, and continued use of the website constitutes acceptance of the changes.
11. Contact Information
If you have questions about these Terms and Conditions, please contact us at:
Email: suemeiaddington@sogiftme.store
Phone: 254-415-1336
Address: 2309 Saratoga Drive, Melissa, Texas 75454
Thank you for choosing SoGiftMe. Happy gifting!